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Install the FRAMEN TV Box

Plug it in, connect Wi-Fi, note the Pairing ID, and pair it in your dashboard. Takes about 10 minutes.

Written by Support Team

Use-case

The FRAMEN TV Box is the simplest way to get a standard TV connected to FRAMEN. This article covers what's in the box, what you need, and the installation steps.


What's included

  • FRAMEN TV Box

  • Remote control

  • Power cable and adapter

  • HDMI cable

  • Quick-start guide


Setup requirements

  • A TV with a free HDMI port

  • A free power socket

  • A stable internet connection (Wi-Fi or Ethernet)

For weak Wi-Fi, use the Ethernet port on the TV Box with an ethernet cable for a reliable connection.


Installation steps

  1. Plug in power — connect the charging cable to the DC input on the TV Box and a power socket.

  2. Connect HDMI — plug one end into the TV Box, the other into your TV.

  3. Turn on the TV and switch to the correct HDMI input.

  4. Boot and open settings — after the TV Box boots, follow the tutorial and press Menu on the remote (or the top-left of the screen) to open settings.

  5. Connect to Wi-Fi — go to Wi-Fi settings. Don't use public or guest Wi-Fi with a captive portal (login pop-up); those time out and disconnect devices.

  6. Enter the password using the on-screen keyboard. Press Return to confirm.

  7. Whitelist if needed — if your network requires whitelisting, the MAC address is on the bottom of the box (and in the Wi-Fi menu under IP/MAC).

  8. Exit Wi-Fi settings — once connected, exit. A Pairing ID appears on screen.


Pair in your dashboard

Open the FRAMEN dashboard, go to Screens, click Connect Screen, and enter the Pairing ID along with a title and location. See Add a screen for full details.


Good to know

  • The FRAMEN TV Box runs Android 9, tuned for signage use (not standard Android TV).

  • Screensaver, sleep mode, and captive-portal networks cause downtime. See Keep your screen awake and online for details.

  • For returns or replacements, see Return or replace a TV Box / TV Stick.

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