1. FRAMEN Help Center
  2. Screens
  3. Get Started With Amazon Fire

Common issues with Fire TV devices - Remote pairing

Cannot pair your Fire TV Remote during setup? Try these easy steps below.

🎯 How to pair your Fire TV Remote

If your remote is not functioning properly during the setup process, consider following these steps:

  • If your remote doesn't pair automatically, press the Home  button until "Press Play Pause to start" appears on-screen (about 10 seconds).
 

Tip: For Echo Show 15, go to Pair a Fire TV Remote With Your Echo Show 15.

  • Move your remote closer to your device, within 10 ft (3 m).
  • Remove the batteries from your remote and wait 30 seconds. Put the batteries back in and then press and hold the Home  button again.
  • Reset your Fire TV remote.
  • You can use the troubleshooting mode on compatible remotes to help identify what’s causing the issue. For more information, go to Fire TV Remote Not Working.

Common issues with Fire TV devices?

Wi-Fi & Network?

Read more here

Account & Password?

Read more here