Manage your account settings

You can manage your account settings by navigating to Account > My Settings

The My Settings tab is where you manage your account information and profile details.

Users with admin access can view and make changes to the account's login details, general information, and billing address.


Profile details include your:

- First and Last Name

- Displayed Name

- Job Title and Department

Account Preferences

- Preferred Language

- Dashboard View

- Password

Change Login Email

You cannot change your login email in the FRAMEN dashboard. Reach out to your account manager or FRAMEN support team here

Change password

For security purposes, we encourage you to change your password regularly.

Your password should ideally:

  • Be minimum 8 characters
  • Include at least one of the following:
    • A number
    • An uppercase character
    • A lowercase character
    • A special character


To change your password, follow these steps.

  1. Select Account > My Settings
  2. Select Change Password
  3. Enter your current password, new password, and new password confirmation
  4. Accept the Terms and Conditions
  5. Select Change