Here we will give you some easy step-by-step instructions on how to reset your screen rotation.
In the FRAMEN App:
- Go to TV Box menu by clicking hamburger button
on the remote control. - Scroll down to Rotate in the left-hand side menu.
- Click the OK button on the remote control to adjust your screen rotation accordingly.
In the Operating System of the TV Box:
Useful if your TV is in portrait mode
- Go to TV Box menu by clicking hamburger button on the remote control.
- In the left-hand side menu scroll down to Settings
- In the Setting menu, scroll down to Rotation
- Choose the right screen rotation
- Confirm the changes by clicking 'Yes'
What if you receive ads in the wrong rotation?
Please contact the support team by opening a ticket mentioning:
- Location Title
- Player Title(s) / Player ID(s)
- The orientation of your TV